Your success is our success
We partner with you from the beginning of the purchase process, to understand your business, desired results and the best way to help you get there. When you’re successful, you see real value and real outcomes reached.
Anticipating your questions and challenges by proactively offering answers
Actualising the feedback that you provide
Showing you the path to value
Your success journey
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Onboarding
Define success and launch fast.
Define your success plan to establish clear goals for your workforce journey and to maximise the value of intelliHR. By setting goals together we establish a long-lasting partnership between our Customer Success team and your team.
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Adoption
Your success plan and goals are driven by the adoption of key modules and features within intelliHR. We obsess about your users and how successful they are adopting intelliHR to drive outcomes that matter for your business.
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Optimisation
Tomorrow’s goals realised.
Your business processes, wants and needs will change over time. With access to ongoing product innovation and consulting expertise, we will work with you to refine and optimise your intelliHR solution.
Reaching your goals faster and continuously adding value
Executive Business Reviews
Regular planning, review and insight sessions to ensure you’re getting the most out of intelliHR
Success Plans & Reports
Customised guides and advice to help you achieve your human resources goals
Proactive Optimisation
Proactive monitoring of your business, industry and enviromental health, to proacitvely optimise
Adoption Campaigns
Ensure enablement and adoption of features that will drive additional value
Product Insights
Making sure you’re always using the most efficient tool for the job
Change Management
Creating excitement around adoption and empowering your admins, managers and users